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At Giant and Liv, we strive to inspire adventure in all cyclists, from casual to competitive. Whether it’s the rush of adrenaline from a fast mountain descent, the clarity and friendship that comes from a long road ride, or the fun and freedom from a daily commute - we believe that cycling can make the world a little healthier, a little cleaner and a lot more fun. If you feel the same way, then this is the place for you.

We provide competitive wages, health/dental/vision insurance, a retirement plan, paid vacation and opportunities for advancement for employees (excludes contractor positions).

We provide competitive wages, health/dental/vision insurance, a retirement plan, paid vacation and opportunities for advancement for employees (excludes contractor positions).

AFTER SALES TECHNICAL REPRESENTATIVE
The After Sales Tech Rep is responsible for working with Giant Retailers, the Giant Sales Team, and consumers in order to answer technical questions related to Giant Branded Products. This position is also responsible for processing warranty claims and after sales service related orders. For a detailed job description click here.

COLLECTION / ACCOUNT SPECIALIST
Execute Company AR collection function to ensure effective cash flow and open customer balances. Support Credit Supervisor to achieve company collection goals. Manage a collections territory; assign credit limits to new and existing accounts. Collect past due payments while exhibiting professional and effective communication skills for optimal outcome. Work with sales to maximize the flow of product while reducing AR risk. For a detailed job description, click here.

E-COMMERCE CUSTOMER SERVICE REPRESENTATIVE
The E-Commerce Customer Service Representative is responsible for all aspects of the sales and customer service of Giant’s WebLink (e-commerce) online sales portal. Responsibilities include processing orders, returns, and payment refunds. In addition, the E-Commerce Customer Service Rep will be an active Live Chat agent and manage all e-commerce related consumer inquiries. For a detailed job description click here.

GLOBAL CATEGORY MANAGER
Lead and manage the product development process for a category of bicycle products from concept to first delivery. Key responsibilities include identifying market trends and consumer needs, developing product strategy and roadmaps, and executing product development from start to finish which includes, but is not limited to: communicating and executing the responsible product range to internal and external teams, selecting product specifications, assisting on color and graphic art files, interacting with suppliers and manufacturing as directed, and adhering to global product guidelines and processes. For a detailed job description click here.

INSIDE SALES REPRESENTATIVE
The Inside Sales Representative proactively contacts assigned Giant and Liv customers on a regular basis as part of Giant’s rep partnership team. They provide sales and related customer service functions in order to build a relationship with Giant’s customers to the best level possible. For a detailed job description click here.

PAYROLL SPECIALIST
The Payroll Specialist is responsible for all aspects of the payroll cycle, including reconciling the general ledger with regard to payroll transactions. For a detailed job description, click here.

PLANNING & SUPPLY ADMINISTRATOR
The Planning & Supply Administrator is responsible for responsible for generating, monitoring and maintaining all third-party gear forecasts. In addition, this person will administer placement, follow-up and delivery of all bike and third-party gear purchase orders. For a detailed job description, click here.

PURCHASING IMPORT COORDINATOR
The Purchasing Import Coordinator is responsible for collecting import documentation and customs clearance for overseas shipments. In addition will track and manage inbound traffic; coordinate delivery of vendor shipments to warehouses. For a detailed job description, click here.

QUALITY CONTROL SPECIALIST 
The Quality Control Specialist is responsible for the final quality inspections on all new bike models before moving to market. This position is responsible for tracking overall quality of Giant, Liv, Momentum, and CADEX branded product and reporting all concerns to Giant’s factories. For a detailed job description, click here.

These positions are for serious inquiries only. Please send your cover letter with a resume to hr@giantbicycle.com. Also, enter into the subject line which position you are applying for.

NO PHONE CALLS PLEASE.

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