We provide competitive wages, health/dental/vision insurance, a retirement plan, paid vacation and opportunities for advancement for employees (excludes contractor positions).
QUALITY CONTROL SPECIALIST
The Quality Control Specialist is responsible for the final quality inspections on all new bike models before moving to market. This position is responsible for tracking overall quality of Giant, Liv, Momentum, and CADEX branded product and reporting all concerns to Giant’s factories. For a detailed job description, click here.
GLOBAL CATEGORY MANAGER
Lead and manage the product development process for a category of bicycle products from concept to first delivery. Key responsibilities include identifying market trends and consumer needs, developing product strategy and roadmaps, and executing product development from start to finish which includes, but is not limited to: communicating and executing the responsible product range to internal and external teams, selecting product specifications, assisting on color and graphic art files, interacting with suppliers and manufacturing as directed, and adhering to global product guidelines and processes. For a detailed job description click here.
MARKETING CONTENT LEAD
The Marketing Content Lead will work with the Marketing Manager to lead Giant Group USA’s marketing communication strategy for company-wide awareness, departmental calendaring, implementing of timelines and, ultimately, the execution of departmental projects/initiatives to meet or exceed objectives. For a detailed job description click here.
E-BIKE BUSINESS MANAGER
The E-Bike Business Manager is responsible for leading the strategic commercial business strategies of Giant, Liv, and Momentum’s E-bike business in the US market. The primary responsibilities include brand planning, go-to-market strategy & execution, product planning collaboration, all with a primary goal of growing our E-bike business. This position collaborates with Sales, Product, Forecasting, Marketing, and Retail Services to elevate the E-bike experience. For a detailed job description click here.
AFTER SALES TECHNICAL REPRESENTATIVE
The After Sales Tech Rep is responsible for working with Giant Retailers, the Giant Sales Team, and consumers in order to answer technical questions related to Giant Branded Products. This position is also responsible for processing warranty claims and after sales service related orders. For a detailed job description click here.
E-COMMERCE CUSTOMER SERVICE REPRESENTATIVE
The E-Commerce Customer Service Representative is responsible for all aspects of the sales and customer service of Giant’s WebLink (e-commerce) online sales portal. Responsibilities include processing orders, returns, and payment refunds. In addition, the E-Commerce Customer Service Rep will be an active Live Chat agent and manage all e-commerce related consumer inquiries. For a detailed job description click here.
INSIDE SALES REPRESENTATIVE
The Inside Sales Representative proactively contacts assigned Giant and Liv customers on a regular basis as part of Giant’s rep partnership team. They provide sales and related customer service functions in order to build a relationship with Giant’s customers to the best level possible. For a detailed job description click here.
These positions are for serious inquiries only. Please send your cover letter with a resume to email@example.com. Also, enter into the subject line which position you are applying for.
NO PHONE CALLS PLEASE.