As low as 0% APR on Car Racks  Click Here for Details

Ordering a bike online has never been easier! Hundreds of Giant retailers offer home delivery service on online bike purchases for an additional $50.00 fee. You can still get your dream bike without having to leave your home; just choose your bike and at checkout we’ll show you a list of local Giant retailers who are offering home delivery service in your area.

Once you place your order, your selected retailer will be notified and their certified mechanic will assemble your new bike, then they will contact you to arrange delivery of your new bike. It’s that simple!

When you checkout orders that include bikes, if there is a Home Delivery Retailer that covers your area you will be given the option to choose Home Delivery. When the order arrives at the Giant Retailer, we will email you to let you know that the Giant Retailer will contact you to arrange a suitable Home Delivery time. The Giant Retailer will then visit you at the agreed time and deliver the bike as agreed.
Home delivery is available at participating Giant Home Delivery retailers. After you complete your checkout and select the home delivery option, your bicycle is delivered completely built and fully checked by a Giant authorized mechanic – working only with local authorized Giant Retailers your bike will be delivered ready to ride.


Step 1: Find your dream bike on our website.

Step 2: Select a participating Home Delivery retailer at checkout.

Step 3: Your selected retailer will contact you once they’ve finished building your new bike for delivery.


Find a retailer

How much does Giant Home Delivery cost?

Home delivery service is an additional $50 fee.

Changing or cancelling an order

We're sorry but it is not normally possible to make changes to your order once you've placed it. If you'd like to add items to your order, please place a new order for these items. If you need to cancel the order completely, please fill in the cancellation form on our website.

If your order has already been shipped or delivered to your selected retailer, then you will need to follow our Returns procedure in the event of any unwanted goods. There are some goods which we cannot cancel, refund or exchange, including cut or modified items - please visit our Customer Support page for more information.

Keeping track of your order

  • We will contact you throughout the order process so you will know what is happening with your order
  • We will email you to confirm your order
  • We will email you a receipt for your order
  • We will email you to tell you we have shipped your order to your selected Giant Retailer
  • We will email you when the goods arrive at your selected Giant Retailer
  • We will email you when your order is ready, for Home Delivery orders we will let you know that your selected retailer will be in touch shortly – then your selected retailer will contact you to arrange a Home Delivery time.