How much does Giant Home Delivery cost?
Home delivery service is an additional $50 fee.
Changing or cancelling an order
We're sorry but it is not normally possible to make changes to your order once you've placed it. If you'd like to add items to your order, please place a new order for these items. If you need to cancel the order completely, please fill in the cancellation form on our website.
If your order has already been shipped or delivered to your selected retailer, then you will need to follow our Returns procedure in the event of any unwanted goods. There are some goods which we cannot cancel, refund or exchange, including cut or modified items - please visit our Customer Support page for more information.
Keeping track of your order
- We will contact you throughout the order process so you will know what is happening with your order
- We will email you to confirm your order
- We will email you a receipt for your order
- We will email you to tell you we have shipped your order to your selected Giant Retailer
- We will email you when the goods arrive at your selected Giant Retailer
- We will email you when your order is ready, for Home Delivery orders we will let you know that your selected retailer will be in touch shortly – then your selected retailer will contact you to arrange a Home Delivery time.