Once an order is placed the processing begins immediately.
Bicycles ordered will be shipped to an Authorized Giant Retailer. Orders may be available for pick up the same day as order submission or may take up to 7 business days to arrive; bikes shipped to your local retailer will need extra time to be assembled. Your local retailer will contact you as soon as your order is available pick up.
The price for your bike includes professional assembly by an Authorized Giant Retailer. Your purchase price also includes delivery to your local Giant retailer and a basic fitting (seat height, shifter/brake lever positioning) to make sure you’re on the right size bike. If you are looking to really dial in your ride position, many retailers offer more thorough bike fitting systems (Giant Right Ride, etc.) which are not included in the price of bikes purchased through Giant WebLink. All bicycles purchased through Giant WebLink come with a FREE 30-Day check-up at the local retailer where the order was picked up!
Gear only orders will be shipped directly to you via UPS and may take up to 7 business days to arrive. You will receive an e-mail after your order has shipped with tracking information. Order may be split shipping depending on inventory availability. This will not increase your shipping charges, but may increase the amount of time it takes to receive your entire order.
We accept VISA, MasterCard, American Express, Discover and we offer consumer financing through Affirm on select bicycle purchases.
What do the Stock Status mean?
In Stock, the item is available either from Giant directly or, if a bicycle, from a Giant retailer. Limited Stock, the item is available from a Giant retailer. Enter your Zip Code to see if it is available at a retailer near you.
Coming Soon, the item is new and we are awaiting it’s arrival!
Out of Stock, the item is currently unavailable, but you can choose to be notified via email once the item becomes available.
Sold Out, the item is no longer available for purchase.
What are shipping restrictions?
At this time we only sell and ship to customers located in the continental United States. If you are located in another country please check with your local Giant retailers for product offerings and availability. In addition to international locations, there are a few other locations to which we do not ship. We are also unable to ship to the following: Alaska, Hawai’i, Puerto Rico, APO/FPO/DPO addresses, and PO Boxes.
While we can only ship your bike to a local retailer for assembly, some retailers offer a home delivery and set-up service to their customers for a nominal fee. Please check with your local retailer to find out if this is a service they offer, and if they charge for the service.