Giant, Liv, and Momentum are offering free Home Delivery on new bicycle purchases for all customers in response to COVID-19. Service is dependent on participating retailers. Please check for participating retailers at check out, or contact your local retailer before submitting an order.

Click Here to learn more about our Home Delivery service

Bicycles must be returned to your Giant retailer:

Bring your order, with proof of purchase, to the local Authorized Giant retailer who assembled your bike. You may be eligible for a full refund of the purchase price, not including initial shipping and handling charges (S&H) plus any applicable tax, so long as any such bicycle is like-new and undamaged.

To make a return for a refund, please follow these guidelines:

• Returns will be accepted within 14 days of invoice
• Items must be in like-new, unused condition and undamaged
• Proof of purchase is required
• Credit will be issued to original credit card used for purchase

Items ineligible for return:

• The item was not purchased from Giant Bicycle, Inc.
• The item was invoiced more than 14 days ago
• The item has been used
• The item is not in new condition
• The item was marked "final sale"
• The item was damaged by improper use or accident