At Giant Group, the world’s leader in bike design and manufacturing, our engineers understand how important a reliable and safe battery is for an E-bike. We strive to not only meet the strictest industry standards for safety and environmental responsibility, but also to give you a great riding experience for the entire lifetime of your E-bike. From day one Giant Group has put an emphasis on safety and works closely with our partners to co-develop our EnergyPak batteries specifically for our own E-bike platforms, resulting in batteries of the highest quality with the most up-to-date technology and safety features.

UNDERSTAND WHAT MAKES THE ENERGYPAK A SMART BATTERY

OUR PROPRIETARY TECH PREVENTS OVERHEATING AND KEEPS YOU RIDING LONGER

Thermal Isolation

The last thing you want is to have your E-bike battery overheat and breakdown. Therefore, our engineers developed a unique and proprietary technology that keeps the battery cells seperated (unlike many of our competitors) to help reduce the risk of overheating. In this way, even if one cell becomes overheated, it won’t spread to the others.

FIRE-RETARDANT SEPARATOR
REDUCED EXPOSURE TO OVERHEATING
A fire-retardant separator covers the row of cells, sealing it off and preventing it from affecting other cells in the case of extreme heat.
Battery Comparison
UNIQUE TECHNOLOGY GIVES YOU PEACE OF MIND
Left side (Ours): each cell is physically separated for superior safety. Right side (Many of theirs): many cells are placed in direct contact with each other, increasing the risk of thermal runaway.

CYCLING IS ALL ABOUT EFFICIENCY AND SO IS OUR BATTERY SYSTEM

Battery Safety Image

When you’re out for a long ride, the last thing you want is for your battery to have issues. Our batteries will keep you going as they are designed for maximum efficiency and will prevent overheating. We even have smart sensors, that detect if the temperature is getting too high and won’t allow recharging until the temperature is returned to normal.

WORRIED ABOUT WATER?

Waterproof Sleeve

Don’t be. Our batteries are IPX5 and IPX6 rated meaning they’re tightly sealed to ensure water can’t get in. And even if the outside case gets damaged, there is a waterproof sleeve to provide an additional layer of protection.

SMART CHARGING

energypak smart charger and charging graph

Unfortunately all battery’s efficiency will decline over time and with use, Giant’s Smart Charging and Battery Management System automatically makes adjustments in charge voltage and current, keeping the pressure stable. This helps to reduce risk,ensures battery efficiency and optimizes lifespan.

KEEP YOUR BATTERY HEALTHY AND EXTEND LIFESPAN

battery smart charger

Need to store your E-bike over the winter or for an extended period of time and worried about how that will impact the battery? No need to worry with the Giant Smart Charger as it has a special “60% storage mode” that you can use to keep your battery healthy and extend its lifespan.

HANDLING AND CARE

To make sure your battery and charger continue to function at their best for many years, please pay careful attention to the following handling and care tips:

Illustration of storage options for batteries
STORAGE
● Store the battery at room temperature in a moisture-free environment. ● Recommended storage temperature is from 20 degrees to less than 50 degrees Celsius. ● Keep your battery and charger away from water and open fire. ● Avoid exposing your battery to impacts. ● Keep your battery away from children and pets.
An illustration of a dangerous charging situation
CHARGING
● Use only the battery and charger that were originally supplied with your E-bike or the recommended spare or replacement battery and charger supplied by an authorized Giant E-bike dealer or service center. ● Do not cover or place objects on top of the battery while charging. ● Do not charge your battery around flammable materials. ● If you notice anything unusual, stop the charging procedure immediately and contact an authorized Giant E-bike dealer or service center.
Illustration of battery being removed
MAINTENANCE
• Remove your battery when transporting your E-bike. • If your battery or charger is damaged, go to an authorized Giant E-bike dealer or service center only.
Illustration of recycling icons
DISPOSAL
● Dispose of your used batteries according to local ordinances and/or regulations. Please contact an authorized Giant E-bike dealer or service center for more information.
certifications logos
CERTIFICATIONS
All Giant, Liv and Momentum E-bikes have been safety tested and meet or surpass the most stringent levels of EN, CE, FCC, UKCA, PSE, KC and BSMI certification as mandated by jurisdiction. EN50604 and EN15194 specifically have been the European-driven, and commonly found industry standards for years and apply to the battery and complete E-system respectively.