RideControl App Privacy Notice
Effective date: [2024/08/30]
Giant Manufacturing Co., Ltd. respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and describes the personal data that Giant Manufacturing Co., Ltd. (or “we” or “us”) may collect or that you may provide when you visit our website, purchase a product or service, sign up to our newsletter, sign up to receive communications from us, download and use one of our mobile applications, visit one of our stores, or otherwise interact with us. This privacy notice also describes how we use and disclose personal data about you and the rights that you can exercise in relation to your personal data.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements other notices and privacy policies and is not intended to override them. In some cases, we may provide different or additional policies or notices about our information practices. If you reside in California, Colorado, Connecticut, Nevada, Utah, or Virginia, our U.S. State Privacy Notice supplements this privacy notice.
1. Who we are and how you can contact us
Controller
Giant Manufacturing Co., Ltd. is the controller and responsible for your personal data (referred to as "Giant", "we", "us" or "our" in this privacy notice).
We have appointed a RideControl data protection team as responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your rights, please contact the RideControl data protection team using the details set out below.
Contact details
For those based in Germany
· Email address: agebert@giant-bikes.de
· Postal address: METTMANER STRASSE 25, 40699 ERKRATH, GERMANY
For those based in France
· Email address: info@giant.fr
· Postal address: 780 Rue Jean René Guillibert Gauthier de la Lauzière, 13100 Aix-en-Provence, France
For those based in the UK
· Email address: info@giant-bicycles.co.uk
· Postal address: Charnwood Edge, Syston Road, Cossington, LE7 4UZ, UK
For those based in Italy
· Email address: appgiantitalia@gmail.com
Postal address: Via Vicinale di Parabiago 22 20014 Nerviano (Milano)
For those based in Benelux
· Email address: consumenten@giant-europe.com
· Postal address: Pascallaan 66, 8218 Nj Lelystad. The Netherlands
For those based in Poland
· Email address: serwis@giant-polska.com.pl
· Postal address: Osmańska 12, 02 - 823 Warszawa, Poland
For those based in Europe
· Email address: Service.warranty@giant-europe.com
· Postal address: Pascallaan 66, 8218 Nj Lelystad. The Netherlands
For those based in the U.S.
· Email address: ridersupport@giantbicycle.com
· Postal address: 3587 Old Conejo Road 91320 Newbury Park, CA
· Telephone number: +1-805-267-4600
For those based in the Canada
· Email address: ridersupport@giantbicycle.ca
· Postal address: 2255 Dollarton Hwy #100, North Vancouver, BC V7H 3B1
· Telephone number: +1-604-987-3600
For those based in Mexico
· Email address: humbertoledesma@giantbicycle.com
· Postal address: Blvd. Adolfo Ruiz Cortines 5183-1 Col. Isidro Fabela Alcaldía Tlalpan CP 14030
· Telephone number: + 52-55-7692-7090 ext 208
For those based in the Australia
· Email address: info@giantbikes.com.au
· Postal address: Unit 7, 3-5 Gilda Court, Mulgrave, Vic 3170, Australia
· Telephone number: +61-3-8541-4800
For those based in Taiwan
· Email address: VictoryChang@giant.com.tw
· Postal address: No.117, Sec.2, He-Nan Rd., Xitun Dist., Taichung City, Taiwan (R.O.C.)
For those based in the Japan
· Email address: warranty@giant.co.jp
· Postal address: 2-44-3, Kosugi Gotencho, Nakahara-ku Kawasaki-shi, Kanagawa, 211-0068, JAPAN
· Telephone number: +81-44-7382256
For those based in the Korea
· Email address: giant@giant-korea.com
· Postal address: 89, SEONGSUIL-RO, SEONGDONG-GU, SEOUL, 04790KOREA
· Telephone number: + 82- 2-463-7171
For those based in Southeast Asia, Middle East Africa and Latin America
· Email address: JohnYen@giant.com.tw
· Postal address: No. 999, Sec. 1, Dongda Rd., Xitun Dist., Taichung City 40763, Taiwan (R.O.C.)
For those based in other regions
· Email address: app-support@giant-hpb.com
· Postal address: No. 999, Sec. 1, Dongda Rd., Xitun Dist., Taichung City 40763, Taiwan (R.O.C.)
· Telephone number: + 886-4-24609099
Changes to the privacy notice and your duty to inform us of changes
We keep our privacy notice under regular review. This version was last updated on the date shown at the top of this notice.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.