These Promotion Terms relate to and govern all Promotions run by Giant U.K. Limited from time to time.

Please read these Promotion Terms carefully to ensure that you understand and agree with their content. By participating in any Promotion run by us, you demonstrate your acceptance of these Promotion Terms, together with any specific rules or terms relating to a specific Promotion which are communicated to you by us directly or via a Promotion Ad.

1.                Definitions

1.1              In these Promotion Terms, references to:
“Benefit” means any benefit to which you are entitled as a result of participating in a Promotion, such as additional products and/or services to be provided for free or at a discounted rate.
“Promotion” means any kind of short-term offer or campaign used to promote our business, brand, products and/or services.
“Promotion Ad” means a written description of a specific Promotion set out on our website or in hard copy in-store.
“Promotion Terms” means the terms and conditions contained on this webpage/in this document.
“Voucher” means a voucher or discount code which may be used to participate in a particular Promotion.
“we”, “us”, “our” means Giant U.K. Limited, as further defined in clause 2.

2.                Who we are and how to contact us

2.1              We are Giant U.K. Limited, trading as “Giant Bicycles”.

2.2              We are a private limited company, incorporated and registered in England and Wales under company number 2167762.

2.3              Our principal place of business and registered office address is at Charnwood Edge Business Park, Syston Road, Cossington, Leicestershire, LE7 4UZ.

2.4              Our VAT number is GB450137481.

2.5              If you have any questions about these Promotion Terms or any specific Promotion, you can contact us by emailing

3.                General

3.1              These Promotion Terms are supplemented by our Consumer Online Terms and Conditions, which are binding on you.

3.2              Promotions which we offer on our website or in-store are only available for consumers (i.e. persons who are not acting in the course of their business, trade or profession) and are for personal use only. All qualifying orders must be within the United Kingdom.  Offers apply to UK customers only and online order must be to a delivery address and or retailer in the UK.

3.3              Individual Promotions are typically advertised on our website and/or in-store. Details of the Promotion will be set out in the Promotion Ad.

3.4              We may end any Promotion or exclude you from participating in any Promotion if we suspect or believe that your participation constitutes misuse, fraud, manipulation, circumvention or a breach of these Promotion Terms.

3.5              All Benefits are strictly personal, non-exchangeable and non-transferable without our written permission.

4.                Sales Promotions

4.1              In order to qualify for a Promotion, you must take certain actions as specified in the Promotion Ad. This may include, by way of example, spending a minimum amount or purchasing a specific product to receive a Benefit.

4.2              If a Benefit comprises receiving free or discounted products, these will be selected by us in advance. Such free or discounted products may not be exchanged for alternative products, cash or any kind of cash equivalent.

4.3    If a Promotion is subject to a minimum purchase requirement such that you must purchase a qualifying product or spend a minimum value in order to receive a Benefit, and:

4.3.1               you remove the qualifying product(s) from your order or the combined purchase value of the ordered products at checkout falls below the minimum purchase value (as relevant);

4.3.2                if you cancel your order for a qualifying product or for one or more products so that the combined purchase value of the ordered products falls below the minimum purchase value (as relevant); or

4.3.3                if you return a qualifying product or one or more products  so that the combined purchase value of the ordered products you retain falls below the minimum purchase value (as relevant),

the Promotion will cease to apply and we reserve the right to charge you (using the payment method you used for the original order and without further notice) for the value of the discount or for the Benefit you received as part of the Promotion. Any refund which you receive for returned product(s) will be for the value of the product(s) minus any discount which you received as part of a Promotion.

4.4              If a Promotion is subject to a minimum purchase requirement such that you must spend a minimum value in order to receive a Benefit, delivery and priority dispatch charges will not qualify or count towards your order total for the purposes of the Promotion.

4.5              If a Promotion is a fixed price promotion such that you may purchase two specific products for a set value, the stated fixed price will be payable by you, wherever you are located and irrespective of your VAT registered status.

4.6              Any Benefit to which you are entitled as part of a Promotion will not qualify or count towards your order value in order to redeem further Promotions.

4.7              Unless otherwise specified in a Promotion Ad, a Promotion may not be used on pre-existing orders or in conjunction with any other Promotion.

4.8              All Promotions are subject to availability and may be withdrawn or amended at any time without notice. No Promotion or Benefit shall have any cash alternative.

4.9              Certain products may be excluded from a specific Promotion and any such exclusion will be specified in the Promotion Ad.

5.             Vouchers and Discount Codes

5.1           From time to time we may send you, or make available to you, Vouchers for participation in specific Promotions.

5.2              Vouchers are only valid for use on our website, the website of any of our stores and any website of our group (i.e. Giant, Live, Cadex and Momentum) and may be redeemed by entering the relevant discount code at the appropriate point in the online purchase process.

5.3              Vouchers may not be exchanged for cash or any other cash equivalent and may not be used retrospectively.

5.4              Vouchers may not be redeemed against or used to purchase events or gift vouchers.

5.5              The use of Vouchers is subject to stock availability and Vouchers may not be redeemed against products which are out of stock.

5.6              Unless expressly stated at the time of issue, each Voucher may be used by the direct recipient on one occasion and may not be used in conjunction with any other Promotion or Voucher.

5.7              Some Vouchers may only be redeemed towards certain products or certain products may be excluded from the Voucher’s ambit of use, in which case you will be notified of this at the time of issue of the Voucher.

5.8              No Voucher may be copied, reproduced, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the original recipient without our prior written permission. Vouchers which are copied, reproduced, distributed or published without our prior written permission, for example on an Internet message board or on a “bargains” website, will not be valid and may be refused or cancelled.

5.9              In using a Voucher, you warrant to us that you are the original recipient of that Voucher and that you are using it in good faith.

5.10           If you redeem, attempt to redeem or encourage the redemption of Vouchers to obtain discounts to which you or a third party are not entitled, you may be committing a civil or criminal offence.

5.11           If we reasonably believe that any Voucher is being used unlawfully, we may reject or cancel that Voucher and you agree that you will have no claim against us in respect of any such rejection or cancellation. We reserve the right to take any further action we deem appropriate in such instances.

5.12           Supplementary costs such as delivery charges shall not be discounted unless specifically stated with the Voucher and/or in the Promotion Ad.

5.13           Refunds for products purchased under a Promotion will be based on the terms of the promotional price. Your statutory rights will not be affected.

6.                Liability

6.1              We will not in any circumstances be liable for any loss suffered or incurred by you arising out of or in connection with:

6.1.1                your participation in a Promotion, your receipt or use of any Benefit or the refusal, cancellation or withdrawal of any Promotion; or

6.1.2                any failure or inability by you to participate in a Promotion or receive and/or use a Benefit for any reason.

6.2              We provide no guarantee in relation to any Benefit and exclude every liability in that regard so far as permitted by law. We will not be liable for:

6.2.1                any defects in a Benefit;

6.2.2                any delay in your receipt of any Benefit;

6.2.3                any receipt of a Benefit by the wrong person;

6.2.4                any loss or damage to a Benefit during its shipment; or

6.2.5                any minor deviations to the description of any Benefit.

6.3              We will have no liability or responsibility in the event of fraud by any person participating or attempting to participate in a Promotion.

7.                Final provisions

7.1              We reserve the right to change these Promotion Terms from time to time and/or at our absolute discretion refuse any Promotion or withdraw any Promotion from a participant or beneficiary at any time without notice.

7.2              These Promotions Terms (and all non-contractual claims and disputes) are governed by English law and by making use of the Promotion you agree that the courts of England shall have exclusive jurisdiction of any such claims or disputes which arise out of or in connection with these Promotions Terms or a specific Promotion.