Congratulations on your new bike. We’re sure you can’t wait to take it out for a spin, but before you do we highly recommend that you register it by completing the registration form. By doing so, you will help make it easier for us, or one of our licensed dealers, to service any warranty claim you might have.

Step completed

Enter your bike's framenumber which is located on the bottom bracket:

You're registering a . This bike has an integrated battery lock. Please enter the key number:

Step completed Log out

Existing customer

If you've previously registered an account, please log in:

Password forgotten?

New customer

Please proceed and fill out your personal details.

Use the address search to speed up the address input:

The street address above does not contain a house number. Are you sure this is correct?

Optional: in order to save your details you can create an account by entering a password

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User already exists. Login

Step completed

Purchased at:

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Select the retailer where you bought the product:
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Step completed

Please add a copy of your receipt (JPG or PDF files are accepted):

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In the case of any warranty issues, please contact your local Giant retailer in the first instance. If they are unable to resolve the issue, they will get in touch with ourselves to resolve the matter.

Since your bike wasn't bought at the retailer on our system we will have to check to make sure the warranty is valid. Please submit your application and we'll be in touch.

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Barcode indication image regular bikes

Barcode indication image ebikes

Your bike

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{{Registration.Partnumber.Color}} | {{Registration.Partnumber.Size}}
Serial number: {{Registration.Registration.SerialNumber}}
Product number: {{Registration.Registration.PartnumberCode}}
Lock number: {{Registration.Registration.LockNumber}}

Contact info

{{Registration.Registration.FirstName}} {{Registration.Registration.LastName}}
{{Registration.Registration.Address}}
{{Registration.Registration.City}}, {{Registration.Registration.State}}, {{Registration.Registration.PostalCode}}
{{Registration.Registration.Email}}, {{Registration.Registration.Phone}}
Date of birth: {{Registration.Registration.BirthDateToFormat}}

Point of purchase

Purchased at: {{Registration.Dealer.Name}}
{{Registration.Dealer.AddressLocalized}}
Purchase date: {{Registration.Registration.BuyDateToFormat}}
Please specify where the bike was purchased: {{Registration.Registration.PointOfPurchaseLocationDescription}}
Purchase date: {{Registration.Registration.BuyDateToFormat}}
Thank you for registering your bike. Thank you for submitting your application. We will contact you as soon as possible.