e-bike confidence guaranteed
more service, support and warranty benefits
Service & Support
We have a qualified network of retailers on hand to meet your E-Bike needs
Giant E-Bike technicians are trained to support your servicing needs
With amazing expertise and knowledge, providing accurate information and customer guidance
Our qualified retailers have a wide selection of Giant E-Bikes and accessories
Often retailers offer test rides, contact your local store to find out more
Our retailers are the hub of the cycling community, ask in-store about rides and events
All Giant authorised retailers ensure that E-Bikes comply with local regulations for speed, power and safety standards
- Find your nearest E-Bike centre
Lifetime Warranty
We have your back with our lifetime warranty on frames; peace of mind, check.
All our frames are covered by a limited lifetime warranty
All electronic components are covered for two years
We believe in the durability and quality of our E-Bike frames
You can ride with confidence knowing we've got your back
- Jump inside our warranty and discover what it means to you
Second Owner Warranty
Re-sell with confidence, with our second owner warranty
Peace of mind when selling products is important to you and the new owner
We offer a two-year second owner warranty on our E-Bike frames
We stand by the quality and durability of our bikes
- Re-sell your ride with our warranty confidence