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I have a question about

A product or service

Get in touch through

Using our Contact Form

Reply within 1 working day

Freephone on 0800 0159 110

Available 9am - 5pm, weekdays

Live Chat at the corner of this page

Available 9am – 5pm, weekdays

An order made at giant-bicycles.com

Get in touch through

Using our Contact Form

Reply within 1 working day

Freephone on 0800 0159 110

Available 9am - 5pm, weekdays

Live Chat at the corner of this page

Available 9am – 5pm, weekdays

An order placed through a Giant dealer store

Please contact the authorised Giant dealer store, where the order was placed.

A warranty claim or warranty-related issue

As we are unable to assist with mechanical issues or warranty-related matters without physically examining the item, please bring the item, along with your proof of purchase to the authorised Giant dealer store where the item was collected from or in the case of Delivery, the store that delivered the item.