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A product or service

Get in touch using our contact form

reply within 1 working day

Get in touch by freephone on
0800 0159 110

average wait time of 1 minute
(Available 9am - 5pm, weekdays)

An order made at giant-bicycles.com

Get in touch using our contact form

reply within 1 working day

Get in touch by freephone on
0800 0159 110

average wait time of 1 minute
(Available 9am - 5pm, weekdays)

An order placed through a Giant dealer store

Please contact the authorised Giant dealer store, where the order was placed.

A warranty claim or warranty-related issue

As we are unable to assist with mechanical issues or warranty-related matters without physically examining the item, please bring the item, along with your proof of purchase to the authorised Giant dealer store where the item was collected from (or in the case of home delivery, the store who delivered the item).