Ride Further, With Confidence.
When you choose a Giant E-bike, you’re not just buying a bike but investing in every ride to come. We believe that should come with lasting peace of mind.. That’s why our 5 year battery warranty is built around you, giving you confidence today and security for the future.
Protect your purchase
Unlock extra benefits
Register your Giant E-bike within 30 days of purchase to activate your warranty and access exclusive ownership benefits.
Why Register
Extended Battery Warranty
Extended Battery Warranty
Upgrade to 5 years of battery protection (instead of the standard 2-years).
Motor Support
Motor Support
Access up to 5 years of discounted motor replacement support. Added peace of mind once the standard warranty ends.
Anti-theft Protection
Anti-theft Protection
Registered bikes are easier to identify and recover if stolen. Provides essential proof for insurance claims police reports.
Your Benefits at a Glance
Value That Lasts
Exclusive discounts (up to 50% off) on replacement motors mean lower costs if you need support, keeping you riding without unexpected expense.
Confidence in Your Battery
On eligible models, your battery warranty is extended to 5 years, covering up to 600 full charges, so you can keep exploring without limits.
Simple and Seamless
Register your bike within 30 days of purchase to unlock years of protection, there are no complicated steps.
Why Riders Love It
Whether it’s the daily commute, a fitness boost, or a weekend adventure, this program is designed around what matters most to you: reliability, value, and freedom to ride further. It’s our way of saying: we’re with you, every step of the way.
Register once, ride with confidence for years
Frequently asked questions
Step 1 Have your details ready
- Bike model and serial number (found on your frame)
- Date and place of purchase
- Your contact details
Step 2
- Visit our bike registration page
Step 3 Complete the form
- Fill in your bike and personal details. This ensures we can support you quickly and easily in the future.
Step 4 Confirm & enjoy peace of mind
- Submit your registration within 30 days of purchase, and you’ll receive confirmation that your bike is covered.
- Your 5-Year Motor Support and, 5-Year Battery Support on elibible models will be active from your purchase date
Which bikes are eligible for the 5-year support?
Not every ride is the same and not every bike is built like a Giant. We've included some of our most loved models in the Giant 5-Year E-Bike Support program. Each is designed for a different kind of rider, but all come with the same promise: lasting confidence, wherever you ride.
Models eligible so far:
Explore E+, Talon E+, Fathom E+, Reign Advanced E+, Defy Advanced E+ Elite, AnyTour E+, NewTour E+, Stance E+
How do I unlock Find My Bike and E-Lock Features?
Once you register your bike for warranty. Download the Giant RideControl App, create your Giant ID, connect your E-bike, and instantly tap into the advanced security features of HMI 2.0.