GENERELLE BETINGELSER FOR ANPARTSSELSKABET GIANT EUROPE B.V.s FORBRUGERE med hjemsted i Lelystad, registreret under handelsregisternummer (39042936)

1 Betingelsernes anvendelighed

1.1 Foreliggende betingelser glder for alle aftaler, inklusive fjernsalgsaftaler samt ethvert tilbud og enhver (rets)handling som kan have en sdan fjernsalgsaftale til flge, (herunder enhver ndring af eller supplement til en aftale, samt alle (rets)handlinger, som forbereder eller gennemfrer denne aftale, inklusive foreliggende betingelser og de eventuelle vrige specifikationer og betingelser, som glder for aftalen) [som er indget med Giant Europe B.V.] (herefter kaldet: "Giant"), og enhver aftale mellem Giant og en forbruger som ikke handler som led i udvelsen af sit erhverv eller virksomhed, hvor Giant har erklret, at foreliggende betingelser glder, medmindre parterne udtrykkeligt skriftligt har fraveget foreliggende betingelser.

1.2 Der foreligger en fjernsalgsaftale, hvis der inden for rammerne af et system, som Giant har opbygget, vedrrende fjernsalg af produkter og/eller tjenester, udelukkende er anvendt fjernkommunikationsteknisk udstyr fra starten til indgelsen af aftalen, alts uden fysisk mde mellem forbrugeren og (medarbejderne hos) Giant.

1.3 Fr en fjernsalgsaftale indgs stilles teksten i foreliggende generelle betingelser elektronisk til rdighed for forbrugeren, s teksten p en let mde kan gemmes af forbrugeren. Hvis det rimeligvis ikke er muligt at stille foreliggende generelle betingelser til rdighed for forbrugeren p ovennvnte mde, skal der inden fjernsalgsaftalen indgs, meddeles at de generelle betingelser ligger til gennemsyn hos Giant og p anmodning kan fremsendes gratis hurtigst muligt.

1.4 Aftalen mellem forbrugeren og Giant kommer i stand, efter at forbrugeren elektronisk har modtaget kvitteringen for Giants modtagelse af forbrugerens accept.

2 Tilbud

2.1 De tilbud, som Giant afgiver, er uforpligtende. De glder i 30 dage, medmindre andet skriftligt er anfrt. Priserne i et tilbud er i euro og eksklusive moms.

2.2 Hvert tilbud indeholder information, s rettighederne og forpligtelserne i forbindelse med accepten af tilbuddet er tydelige for forbrugeren. Informationen skal frem for alt indeholde en komplet produktbeskrivelse, prisen inklusive skatter, eventuelle omkostninger i forbindelse med leveringen, den mde aftalen indgs p og hvilke handlinger dette krver, om forbrugeren eventuelt har fortrydelsesret, den mde betaling, levering og gennemfrelse af aftalen foregr p, acceptfristen eller betalingsfristen, taksten for fjernsalgskommunikation, hvis omkostningerne for brugen af teknisk udstyr i forbindelse med fjernsalgskommunikation beregnes p et andet grundlag end den almindelige basistakst der glder for det anvendte kommunikationsmiddel, om aftalen arkiveres efter indgelsen, og i bekrftende tilflde, hvordan forbrugeren kan f adgang dertil, og desuden hvordan forbrugeren inden indgelsen af aftalen kan kontrollere og, om nsket, rette de oplysninger, som han har givet i forbindelse med aftalen, og fjernsalgsaftalens mindste lbetid sfremt der er tale om et lbende kontraktforhold.

3 Aftale

3.1 De tilbud, som Giant viser, binder Giant ikke og glder kun som en opfordring til at afgive en ordre, som frst resulterer i en aftale mellem parterne, efter at Giant har accepteret og bekrftet pgldende ordre skriftligt og pbegynder gennemfrelse af denne. Giant vil i s fald beregne sig den pris, som hndteres iflge Giants mest aktuelle prisliste. Giant bestrber sig p, at prislisten p Giants hjemmeside hele tiden viser de mest aktuelle priser i euro, men forbeholder sig ret til at fravige den viste pris, isr hvis de viste priser p grund af teknisk fejl eller tredjemands handlinger ikke stemmer overens med Giants mest aktuelle prislist. I forekommende tilflde vil Giant informere forbrugeren. I et sdant tilflde kan forbrugeren pberbe sig ret til at ophve aftalen. Hvis denne ret ikke udves inden 8 dage efter Giants meddelelse, vil Giant gennemfre aftalen iflge bestemmelsen i foreliggende paragraf.

3.2 Under forbehold af ovenstende, kommer en aftale desuden i stand p det tidspunkt, hvor forbrugeren accepterer et tilbud og opfylder de betingelser, som i den forbindelse er stillet. Hvis forbrugeren har accepteret tilbuddet elektronisk, bekrfter Giant omgende elektronisk modtagelsen af accepten af tilbuddet. S lnge modtagelsen af denne accept ikke er bekrftet, kan forbrugeren annullere aftalen.

3.3 Hvis aftalen indgs elektronisk, trffer Giant passende tekniske og organisatoriske forholdsregler med henblik p sikring af den elektroniske overfrsel af data og srger for et sikkert netvrksservermilj. Hvis forbrugeren nsker at betale elektronisk, skal Giant ivrkstte passende forholdsregler.

3.4 Giant skal i forbindelse med produktet eller tjenesten give forbrugeren flgende information alts skriftligt eller p en sdan mde, at forbrugeren kan gemme denne information p en tilgngelig mde p et holdbart datamedium: Giants afdelings besgsadresse, hvor forbrugeren kan henvende sig til i tilflde af klager, desuden betingelserne og fremgangsmden for brug af fortrydelsesretten, eller en klar meddelelse om, at fortrydelsesretten er udelukket, information om tilgngelig service efter kbet, og endvidere garantier, oplysningerne jf. foreliggende aftales 2, stk. 2, medmindre Giant allerede har givet forbrugeren disse oplysninger forud for gennemfrelsen af aftalen, og ydermere de krav, der glder for opsigelse af aftalen, sfremt aftalen har en varighed p mere end 1 r eller glder p ubestemt tid.

3.5 Giant kan inden for lovens rammer undersge forbrugerens muligheder for at overholde betalingsforpligtelserne, desuden alle forhold og faktorer som er vigtige til at sikre, at fjernsalgsaftalen indgs p et forsvarligt grundlag. Hvis Giant p grund af denne undersgelse har gode grunde til at undlade at indg aftalen, er den berettiget til at afvise en ordre eller foresprgsel med anfrelse af begrundelsen herfor, eller knytte specielle betingelser til gennemfrelsen.

3.6 Uanset ovenstende kan Giant tilbyde produkter eller tjenester, hvis priser pvirkes af bevgelserne p det finansielle marked som Giant ikke har nogen indflydelse p, for variable priser. Denne pvirkning af bevgelser og det faktum, at eventuelt anfrte priser er vejledende priser, meddeles i forbindelse med tilbuddet.

4. Levering

4.1 Levering sker ab Giants lager [i Lelystad, Holland] eller et andet sted, som Giant bestemmer i den forbindelse, medmindre andet er aftalt skriftligt.

4.2 Hvis der, som afvigelse fra ovenstende, skriftligt er aftalt n af Incoterms-betingelserne, glder de Incoterms-betingelser fra International Chamber of Commerce, der p tidspunktet for indgelsen af aftalen er gldende.

4.4. Hvis der p noget tidspunkt hos Giant opstr begrundet tvivl om forbrugerens kreditvrdighed, er Giant berettiget til, inden den foretager (yderligere) ydelser, at krve fra forbrugeren, at denne foretager forudbetaling eller stiller sikkerhed, som svarer til de, eventuelt forfaldne, belb, som Giant har til gode hos forbrugeren eller vil kunne krve, alt efter Giants skn.

4.5 Hvis forbrugeren ikke betaler p forfaldsdagen, er Giant berettiget til at ngte enhver yderligere levering af varer eller tjenester indtil fuldstndig betaling har fundet sted.

5. Fortrydelsesret

5.1 Under henvisning til den hollandske civillovs (BW) 7:46d, stk. 4, litra b, 1. punkt, er forbrugeren ikke berettiget til at ophve aftalen, hvis der er tale om produkter, der er fremstillet efter specifikationer.

5.2 I tilflde af kb af (uspecificerede) produkter har forbrugeren mulighed for at ophve aftalen uden begrundelse inden 7 (syv) dage. Denne frist lber fra dagen efter, forbrugeren eller en reprsentant, som forbruger i forvejen har udpeget og meddelt Giant har modtaget produktet.

5.3 I denne frist skal forbrugeren omhyggeligt hndtere produktet og emballagen. Han m kun pakke produktet op eller bruge det i den grad det er ndvendigt at kunne vurdere, om han nsker at beholde produktet. Hvis han udver sin fortrydelsesret, skal han returnere produktet vedlagt alt tilbehr, som er leveret, og hvis det rimeligvis er muligt i den oprindelig stand og emballage til Giant, i overensstemmelse med Giants rimelige og tydelige instrukser.

5.4 Hvis forbrugeren udver sin fortrydelsesret, er hjst omkostningerne af tilbageforsendelsen for hans regning.

5.5 Hvis forbrugeren har betalt et belb, refunderer Giant dette belb hurtigst muligt, dog senest inden 30 dage efter tilbageforsendelsen eller fortrydelsen.

6. Leveringstid

6.1 Giant oplyser leveringstiderne tilnrmelsesvis og efter bedste viden, men de er ikke bindende for Giant. Overskridelse af den oplyste leveringstid giver forbrugeren ret til at ophve aftalen, dog frst efter at Giant har fet et skriftligt varsel med en rimelig frist for at opfylde aftalen, og der fortsat ikke er leveret inden denne frist. Forbrugeren vil i et sdant tilflde hverken have krav p nogen skadeserstatning medmindre det er fastsat i en lovbestemmelse, eller ret til at undlade at opfylde en forpligtelse, som han har p grund af aftalen.

6.2 Hvis leveringen er forsinket i forhold til den meddelte, formentlige leveringsdato, som er omhandlet i forrige stykke, skal Giant informere forbrugeren herom.

6.3 Den formentlige leveringstid, som Giant har meddelt, starter p det tidspunkt, hvor Giant skriftligt har bekrftet forbrugerens accept af tilbuddet og har modtaget alle oplysninger og hjlpemidler, som er ndvendige i forbindelse med leveringen, fra forbrugeren.

6.4 Under iagttagelse af bestemmelserne herom i foreliggende generelle betingelser, vil Giant gennemfre accepterede ordrer hurtigst muligt, dog senest inden 30 dage, medmindre en lngere leveringstid er aftalt. Hvis leveringen er forsinket, eller hvis en ordre ikke eller kun delvist kan gennemfres, fr forbrugeren besked herom senest 1 mned efter afgivelsen af ordren. Forbrugeren har i s fald ret til at ophve aftalen uden omkostninger. I tilflde af ophvelse jf. dette stykke, refunderer Giant det belb, som forbrugeren har betalt, hurtigst muligt, dog senest inden 30 dage efter ophvelsen.

6.5 Giant har til enhver tid ret til at gennemfre en aftale i dele og krve betaling for den del af aftalen, som er gennemfrt. I tilflde af delleveringer betragtes disse som vre baseret p srskilte aftaler, som er omfattet af foreliggende betingelser.

7 Billeder, tegninger, modeller osv.

7.1 Billeder, tegninger, oplysninger om ml og vgt, modeller eller prver leveres kun af Giant til forbrugeren som en yderligere oplysning. Typen af den leverede vare kan afvige fra billedet, tegningen, oplysninger om ml og vgt, modellen eller prven, medmindre udtrykkeligt skriftligt er meddelt, at der leveres i overensstemmelse med de oplysninger, der er givet.

8 Garanti

8.1 Alle Giants produkter er omfattet af bestemmelserne i [Giants garantiprogram], medmindre udtrykkeligt skriftlig andet er aftalt. For det vrige glder, at betingelserne og garantierne fra producenter og tredjemand, der leverer varer til Giant, finder anvendelse. Giant informerer forbrugeren p dennes anmodning om anvendeligheden af og indholdet i den garanti, som disse producenter og tredjemand giver, sfremt denne garanti findes.

8.2 Garanti fra Giant, producenten eller importr pvirker ikke de lovbestemte rettigheder og krav, som forbrugeren p grund af aftalen kan gre gldende over for Giant.

9 Ejendomsforbehold

9.1 Alle de varer, som Giant leverer, forbliver dens ejendom indtil forbrugeren har opfyldt alle forpligtelser (uanset deres art) i den aftale, som er indget med Giant. Dette ejendomsforbehold omfatter ogs krav i forbindelse med forsmmelse af overholdelsen af den aftale, der er omhandlet i denne paragraf, herunder krav p skadeserstatning og godtgrelse af udenretslige og retslige omkostninger, kontraktuel og lovbestemte rente, samt bder og tvangsbder.

10 Mangler/klagefrister

10.1 Forbrugeren skal omhyggeligt (lade) undersge de kbte varer p tidspunktet for leveringen. I den forbindelse skal forbrugeren kontrollere, om de leverede varer opfylder aftalen, alts: - om de korrekte varer er leveret; - om det antal varer, der er leveret, er i overensstemmelse med det antal, som er anfrt p det ledsagende fragtbrev.

10.2 Hvis der konstateres, at emballagen har skader, eller at der er et utilstrkkeligt antal, s skal forbrugeren straks efter leveringen meddele Giant disse synlige mangler eller det utilstrkkelige antal telefonisk og efterflgende skriftligt inden 5 hverdage efter leveringen.

10.3 Ikke-synlige mangler ved de leverede varer skal forbrugeren straks efter opdagelsen meddele Giant telefonisk og efterflgende bekrfte telefonisk inden 7 dage derefter, sdan forstet, at sdanne mangler skal meddeles Giant senest inden 3 mneder efter levering til forbrugeren.

10.4 Efter konstatering af enhver mangel skal forbrugeren omgende indstille brugen af de(t) pgldende produkt(er) og desuden gre og/eller undlade alt det, som er rimeligvis muligt for at undg (yderligere) skade. 10.5 Giant er ikke ansvarlig for pgldende mangel, hvis forbrugeren ikke overholder stk. 1-4 i denne paragraf.

11 Inkassoomkostninger

11.1 Hvis forbruger forsmmer eller misligholder n eller flere af sine betalingsforpligtelser og efter et varsel ikke har betalt det skyldige belb inden 14 dage, s er alle rimelige, udenretslige omkostninger, jf. Rapport Voorwerk II (retningslinje fra den hollandske dommerforening angende vurderingen af strrelsen p udenretslige inkassoomkostninger) for forbrugerens regning. I hvert fald skal forbrugeren, med et minimum p EUR 40,--, betale 15 % af de frste EUR 2.500,-- og 10 % af de flgende EUR 2.500,--. Hvis Giant pviser, at den har pdraget sig strre omkostninger, som rimeligvis var ndvendige, kommer ogs disse i betragtning.

12 Ansvar

12.1 Giants samlede ansvar i forbindelse med skadeserstatning er altid begrnset til fakturavrdien af det, som Giant har leveret til forbrugeren, og som danner grundlag for kravet. Under ingen omstndigheder vil den samlede skadeserstatning vre hjere end det, som Giant i den forbindelse fr udbetalt af sit forsikringsselskab, idet Giant er forpligtet til at opretholde en ordentlig forsikring.

12.2 Giants ansvar for direkte skade er udelukket, medmindre der er tale om forst eller grov uagtsomhed eller dette ansvar p anden mde flger af en lovbestemt forpligtelse til skadeserstatning. Ved direkte skade forsts udelukkende: a) skade p genstande, hvorved forsts materiel skade, mangelfuldhed eller ikke funktionerende, samt materiel skade p forbrugerens eller tredjemands andre ejendele; b) omkostninger i forbindelse med ndvendige ndringer og/eller forandringer i udstyr med henblik p at begrnse henholdsvis udbedre direkte skade; c) rimelige udgifter til faststtelse af rsagen til og omfanget af skaden, sfremt denne faststtelse vedrrer en direkte skade jf. denne paragraf; d) rimelige udgifter til forebyggelse eller begrnsning af skade, sfremt forbrugeren har pvist, at disse udgifter har resulteret i en begrnsning af direkte skade jf. denne paragraf.

12.3 Medmindre ufravigelig lov ikke tillader en begrnsning af erstatningsansvar, er Giants samlede ansvar for skade som flge af dd eller personskade, uanset bestemmelserne i denne paragraf, maksimalt det, som den i den forbindelse fr udbetalt af sit forsikringsselskab, idet Giant er forpligtet til at opretholde en ordentlig forsikring.

12.4 Giants erstatningsansvar for indirekte skade: herunder alle andre skader end flgeskader, tabt fortjeneste, tabte opsparinger, driftstab, skade i forbindelse med tab af data, miljskade og/eller immateriel skade er udelukket.

12.5 Eventuelle sagsanlg i forbindelse med skade bortfalder efter 12 mneder efter opdagelsen af skaden.

13 E-mail-beskeder

13.1 En e-mail-besked inden for rammerne af foreliggende generelle betingelser og alle aftaler kan ligestilles med en skriftlig erklring.

13.2 I tilflde af en tvist om, om e-mail-beskeder er modtaget eller ej, eller er sendt eller ej, giver Giants logfile-data tvingende bevis.

13.3 E-mail-beskeder anses at vre modtaget nr de er tilgngelige for den anden part, herunder i hvert fald det tidspunkt, hvor de har net frem til mailboksen af den modtagende part.

14 Telekommunikationsfaciliteter

14.1 Den part, der gr brug af telekommunikationsfaciliteter, er ansvarlig for valget heraf. Hvis Giant gr brug af telekommunikationsfaciliteter, er Giant, sfremt der i forbindelse med overfrsel af data opstr skade p dataet eller forsinkelse af fremsendelsen, kun ansvarlig for den skade, som flger heraf uden at det berrer de vrige bestemmelser i de generelle betingelser sfremt der kan krves erstatning for denne skade hos pgldende telekommunikationsudbyder, medmindre der findes et lovbestemt grundlag, som gr at Giant er forpligtet til at yde skadeserstatning.

15 Materialer og digital information

15.1 Alle materialer og digital information, der vedrrer ordren, og som i den forbindelse skal stilles til rdighed for forbrugeren, skal p forbrugerens frste anmodning overdrages til ham, dog kun efter at forbrugeren har opfyldt alle sine forpligtelser over for Giant. Omkostninger i forbindelse med de dertil ndvendige datamedier er for forbrugerens regning. Det samme glder for forbrugeren, nr det glder materialer og digital information fra Giant, medmindre andet er aftalt.

16 Oplysninger og filer

16.1 Foreliggende betingelser glder for de hjemmesider, som Giant driver, og for alle tjenester, som Giant tilbyder og leverer via internet. 16.2 Giant behandler forbrugerens oplysninger strengt fortroligt. De videregives ikke til tredjemand, medmindre Giant er forpligtet dertil i medfr af loven, eller leveringen af tjenester krver det. Giant hndterer som minimum de gldende lovbestemte regler for beskyttelse af privatlivet.

16.3 Hvis forbrugeren giver oplysninger til Giant, gemmes disse i en fil. Hvis forbrugeren afgiver en ordre via en af Giants hjemmesider, registrerer Giant ordren med et navn. Forbrugerens oplysninger videregives ikke til tredjemand, medmindre gennemfrelsen af forbrugerens ordre krver dette.

16.4 Filen med forbrugerens ordrer anvendes ogs til fremsendelse af personlige tilbud til forbrugeren, medmindre forbrugeren via Giants hjemmeside angiver at have indvendinger imod dette. Filen kan ogs bruges til statistiske analyser og personlige analyser.

17 intellektuelle ejendomsrettigheder.

17.1 Hvis forbrugeren sender en besked til Giant, f.eks. med det forml at offentliggre beskeden p en af Giants hjemmesider, giver forbrugeren dermed Giant ret til at offentliggre, mangfoldiggre og/eller redigere beskeden (inklusive det navn, som forbrugeren angiver), uden forpligtelse til nogen nrmere bestemt godtgrelse.

17.2 Alle intellektuelle ejendomsrettigheder i forbindelse med Giants hjemmesider, herunder programmer, tekster, billeder og lyde tilhrer Giant og/eller den, som Giant har fet licens af. Dette indebrer bl.a., at det ikke er tilladt at offentliggre, mangfoldiggre og/eller redigere den information, som str p Giants hjemmesider, uden Giants tilladelse, medmindre det er til eget brug.

18 Sikkerhed

18.1 De oplysninger, som forbrugeren giver til Giant angende bankkontonumre eller kreditkort sendes via et sikker protokol over nettet. De vrige registreringer og ordrer sendes ikke sikret.

18.2 Giant udfrer periodisk en virusscanning for at sikre s meget som muligt, at Giants hjemmesider er og forbliver frie for vira. Giant kan imidlertid ikke give nogen garanti for, at hjemmesiderne er frie for vira.

19 Information via Giants hjemmesider

19.1 Den information, som forbrugeren finder p Giants hjemmeside er sammensat med stor omhyggelighed. Giant kan imidlertid ikke give nogen garanti for, at informationen p hjemmesiden til enhver tid er komplet og korrekt. Forbrugeren er som bruger til enhver tid selv ansvarlig for sine egne beslutninger og de deraf flgende og dermed sammenhngende handlinger, ogs hvis disse beslutninger er taget p basis af informationen p Giants hjemmeside.

19.2 Information p Giant hjemmesider opdateres periodisk. Det samme glder for de generelle betingelser og de betingelser, der glder for de andre tjenester, som tilbydes via hjemmesiderne. De ndrede betingelser trder i kraft s snart disse offentliggres p hjemmesiden.

19.3 Hvis forbrugeren stder p fejl p Giants hjemmesider, vrdstter Giant det i hj grad, hvis forbrugeren meddeler dette til Giant.

19.4 Hvis Giants hjemmesider indeholder links til tredjemands hjemmesider, er det vigtigt, at Giant s omhyggeligt muligt vlger de hjemmesider, som der linkes til. Giant kan imidlertid ikke give nogen garanti for indholdet i og funktionen af tredjemands hjemmesider.

20 Tvister og gldende lov

20.1 P alle aftaler mellem Giant og forbrugeren finder udelukkende [hollandsk ret] anvendelse. De Forenede Nationers konvention om aftaler om internationale kb (den internationale kbelovskonvention) finder ikke anvendelse. Alle tvister som udspringer af en aftale, som er omfattet af foreliggende generelle betingelser, inklusive tvister om eksistens og gyldighed heraf, afgres af den kompetente afdeling i retten i Zwolle-Lelystad.

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 Consent records: records of any consents you have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent).
 Purchase details: records of purchases and prices; and consignee name, address, contact telephone number and email address.
 Payment details: invoice records; payment records; billing address; payment method; bank account number or credit card number; cardholder or accountholder name; card or account security details; card ‘valid from’ date; card expiry date; BACS details; SWIFT details; IBAN details; payment amount; payment date; and records of cheques.
 Data relating to our Sites and Apps: device type; operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; App usage statistics; App settings; dates and times of connecting to an App; location data, and other technical communications information (some of which may constitute Personal Data); username; password; security login details; usage data; aggregate statistical information.
 Employer details: where you interact with us in your capacity as an employee of a third party, the name, address, telephone number and email address of your employer, to the extent relevant.
 Content and advertising data: records of your interactions with our online advertising and content, records of advertising and content displayed on pages or App screens displayed to you, and any interaction you may have had with such content or advertising (e.g., mouse hover, mouse clicks, any forms you complete in whole or in part) and any touchscreen interactions.
 Views and opinions: any views and opinions that you choose to send to us, or publicly post about us on social media platforms.
(E) Sensitive Personal Data
Summary – Sensitive Personal Data We do not seek to collect or otherwise Process Sensitive Personal Data. Where we need to Process Sensitive Personal Data for a legitimate purpose, we do so in accordance with applicable law.
We do not seek to collect or otherwise Process Sensitive Personal Data in the ordinary course of our business. Where it becomes necessary to Process your Sensitive Personal Data for any reason, we rely on one of the following legal bases:
 Compliance with applicable law: We may Process your Sensitive Personal Data where the Processing is required or permitted by applicable law (e.g., to comply with our diversity reporting obligations);
 Detection and prevention of crime: We may Process your Sensitive Personal Data where the Processing is necessary for the detection or prevention of crime (e.g., the prevention of fraud);
 Establishment, exercise or defence of legal rights: We may Process your Sensitive Personal Data where the Processing is necessary for the establishment, exercise or defence of legal rights; or
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 Consent: We may Process your Sensitive Personal Data where we have, in accordance with applicable law, obtained your prior, express consent prior to Processing your Sensitive Personal Data (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
If you provide Sensitive Personal Data to us, you must ensure that it is lawful for you to disclose such data to us, and you must ensure a valid legal basis applies to the Processing of those Sensitive Personal Data.
(F) Purposes of Processing and legal bases for Processing
Summary – Purposes of Processing and legal bases for Processing We Process Personal Data for the following purposes: providing our Sites, Apps, products, and services to you; operating our business; communicating with you; managing our IT systems; health and safety; financial management; conducting surveys; ensuring the security of our premises and systems; conducting investigations where necessary; compliance with applicable law; improving our Sites, Apps, products, and services; fraud prevention; and recruitment and job applications.
The purposes for which we Process Personal Data, subject to applicable law, and the legal bases on which we perform such Processing, are as follows:
Processing activity Legal basis for Processing
 Provision of Sites, Apps, products, and services: providing our Sites, Apps, products, or services; providing promotional items upon request; and communicating with you in relation to those Sites, Apps, products, or services.
 The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
 We have a legitimate interest in carrying out the Processing for the purpose of providing our (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
 We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
 Operating our business: operating and managing our Sites, our Apps, our products, and our services; providing content to you; displaying advertising and other information to you; communicating and interacting with you via our Sites, our Apps, our products, or our services; and notifying you of changes to any of our Sites, our Apps, our products, or our services.
 The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
 We have a legitimate interest in carrying out the Processing for the purpose of providing our Sites, our Apps, our products, or our services to you (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
 We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
 Communications and marketing: communicating with you via any means (including via email, telephone, text message, social media, post or in person) to provide news items and other information in which you may be interested, subject always to obtaining your prior opt-in consent to the extent required under applicable law; maintaining and updating your contact information where appropriate; and obtaining your prior, opt-in consent where required.
 The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
 We have a legitimate interest in carrying out the Processing for the purpose of contacting you, subject always to compliance with applicable law (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
 We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
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Processing activity Legal basis for Processing
 Product safety communications: communications in relation to product safety, including product recalls and product safety advisory notices.
 The Processing is necessary for compliance with a legal obligation; or
 We have a legitimate interest in carrying out the Processing for the purpose of ensuring the safety, and proper use, of our products (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
 Management of IT systems: management and operation of our communications, IT and security systems; and audits (including security audits) and monitoring of such systems.
 The Processing is necessary for compliance with a legal obligation; or
 We have a legitimate interest in carrying out the Processing for the purpose of managing and maintaining our communications and IT systems (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
 Health and safety: health and safety assessments and record keeping; providing a safe and secure environment at our premises; and compliance with related legal obligations.
 The Processing is necessary for compliance with a legal obligation; or
 We have a legitimate interest in carrying out the Processing for the purpose of ensuring a safe environment at our premises (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
 The Processing is necessary to protect the vital interests of any individual.
 Financial management: sales; finance; corporate audit; and vendor management.
 We have a legitimate interest in carrying out the Processing for the purpose of managing and operating the financial affairs of our business (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
 We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
 Surveys: engaging with you for the purposes of obtaining your views on our Sites, our Apps, our products, or our services.
 We have a legitimate interest in carrying out the Processing for the purpose of conducting surveys, satisfaction reports and market research (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
 We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
 Security: physical security of our premises (including records of visits to our premises); CCTV recordings; and electronic security (including login records and access details).
 The Processing is necessary for compliance with a legal obligation; or
 We have a legitimate interest in carrying out the Processing for the purpose of ensuring the physical and electronic security of our business and our premises (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
 Investigations: detecting, investigating and preventing breaches of policy, and criminal offences, in accordance with applicable law.
 The Processing is necessary for compliance with a legal obligation; or
 We have a legitimate interest in carrying out the Processing for the purpose of detecting, and protecting against, breaches of our policies and applicable laws (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
 Legal proceedings: establishing, exercising and defending legal rights.
 The Processing is necessary for compliance with a legal obligation; or
 We have a legitimate interest in carrying out the Processing for the purpose of establishing, exercising or defending our legal rights (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
 Legal compliance: compliance with our legal and regulatory obligations under applicable law.
 The Processing is necessary for compliance with a legal obligation.
 Improving our Sites, Apps, products, and services: identifying issues with our Sites, our Apps, our products, or our services; planning improvements to our Sites, our Apps, our products, or our services; and creating new Sites, Apps, products, or services.
 We have a legitimate interest in carrying out the Processing for the purpose of improving our Sites, our Apps, our products, or our services (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
 We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
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Processing activity Legal basis for Processing
 Fraud prevention: Detecting, preventing and investigating fraud.
 The Processing is necessary for compliance with a legal obligation (especially in respect of applicable employment law); or
 We have a legitimate interest in carrying out the Processing for the purpose of detecting, and protecting against, fraud (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
 Recruitment and job applications: recruitment activities; advertising of positions; interview activities; analysis of suitability for the relevant position; records of hiring decisions; offer details; and acceptance details.
 The Processing is necessary for compliance with a legal obligation (especially in respect of applicable employment law); or
 We have a legitimate interest in carrying out the Processing for the purpose of recruitment activities and handling job applications (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
 We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
(G) Disclosure of Personal Data to third parties
Summary – Disclosure of Personal Data to third parties We disclose Personal Data to: legal and regulatory authorities; our external advisors; our Processors; any party as necessary in connection with legal proceedings; any party as necessary for investigating, detecting or preventing criminal offences; any purchaser of our business; and any third party providers of advertising, plugins or content used on our Sites or our Apps.
We disclose Personal Data to other entities within the Giant group, for legitimate business purposes and the operation of our Sites, Apps, products, or services to you), in accordance with applicable law. In addition, we disclose Personal Data to:
 you and, where appropriate, your appointed representatives;
 legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
 accountants, auditors, lawyers and other outside professional advisors to Giant, subject to binding contractual obligations of confidentiality;
 third party Processors (such as payment services providers; shipping companies; etc.), located anywhere in the world, subject to the requirements noted below in this Section (G);
 any relevant party, law enforcement agency or court, to the extent necessary for the establishment, exercise or defence of legal rights;
 any relevant party for the purposes of prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties;
 any relevant third party acquirer(s), in the event that we sell or transfer all or any relevant portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); and
 any relevant third party provider, where our Sites and our Apps use third party advertising, plugins or content. If you choose to interact with any such advertising, plugins or content, your Personal Data may be shared with the relevant third party provider. We recommend that you review that third party’s privacy policy before interacting with its advertising, plugins or content.
If we engage a third-party Processor to Process your Personal Data, the Processor will be subject to binding contractual obligations to: (i) only Process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law.
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(H) Profiling
Summary – Profiling Personal Data are subject to automated decision-making and Profiling.
We Process Personal Data for the purposes of automated decision-making and Profiling, which is carried out for the following purposes:
Profiling activity
Logic of the Profiling activity Consequences for you N/A
(I) International transfer of Personal Data
Summary – International transfer of Personal Data We transfer Personal Data to recipients in other countries. Where we transfer Personal Data from the EEA to a recipient outside the EEA that is not in an Adequate Jurisdiction, we do so on the basis of Standard Contractual Clauses.
Because of the international nature of our business, we transfer Personal Data within the Giant group, and to third parties as noted in Section (G) above, in connection with the purposes set out in this Notice. For this reason, we transfer Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.
Where we transfer your Personal Data from the EEA to recipients located outside the EEA who are not in Adequate Jurisdictions, we do so on the basis of Standard Contractual Clauses. You are entitled to request a copy of our Standard Contractual Clauses using the contact details provided in Section (R) below.
Please note that when you transfer any Personal Data directly to a Giant entity established outside the EEA, we are not responsible for that transfer of your Personal Data. We will nevertheless Process your Personal Data, from the point at which we receive those data, in accordance with the provisions of this Notice.
(J) Data security
Summary – Data security We implement appropriate technical and organisational security measures to protect your Personal Data. Please ensure that any Personal Data that you send to us are sent securely.
We have implemented appropriate technical and organisational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of Processing, in accordance with applicable law.
Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your Personal Data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.
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(K) Data accuracy
Summary – Data accuracy We take every reasonable step to ensure that your Personal Data are kept accurate and up-to-date and are erased or rectified if we become aware of inaccuracies.
We take every reasonable step to ensure that:
 your Personal Data that we Process are accurate and, where necessary, kept up to date; and
 any of your Personal Data that we Process that are inaccurate (having regard to the purposes for which they are Processed) are erased or rectified without delay.
From time to time we may ask you to confirm the accuracy of your Personal Data.
(L) Data minimisation
Summary – Data minimisation We take every reasonable step to limit the volume of your Personal Data that we Process to what is necessary.
We take every reasonable step to ensure that your Personal Data that we Process are limited to the Personal Data reasonably necessary in connection with the purposes set out in this Notice.
(M) Data retention
Summary – Data retention We take every reasonable step to ensure that your Personal Data are only retained for as long as they are needed in connection with a lawful purpose.
We take every reasonable step to ensure that your Personal Data are only Processed for the minimum period necessary for the purposes set out in this Notice. The criteria for determining the duration for which we will retain your Personal Data are as follows:
(1) we will retain Personal Data in a form that permits identification only for as long as:
(a) we maintain an ongoing relationship with you (e.g., where you are a user of our Apps, or you are lawfully included in our mailing list and have not unsubscribed); or (b) your Personal Data are necessary in connection with the lawful purposes set out in this Notice, for which we have a valid legal basis (e.g., where your personal data are included in a contract between us and your employer, and we have a legitimate interest in processing those data for the purposes of operating our business and fulfilling our obligations under that contract; or where we have a legal obligation to retain your Personal Data), plus:
(2) the duration of: (a) any applicable limitation period under applicable law (i.e., any period during which any person could bring a legal claim against us in connection with your Personal Data, or to which your Personal Data are relevant); and (b) an additional two (2) month period following the end of such applicable limitation period (so that, if a person brings a claim at the end of the limitation period, we are still afforded a reasonable amount of time in which to identify any Personal Data that are relevant to that claim), and:
(3) in addition, if any relevant legal claims are brought, we continue to Process Personal Data for such additional periods as are necessary in connection with that claim.
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During the periods noted in paragraphs (2)(a) and (2)(b) above, we will restrict our Processing of your Personal Data to storage of, and maintaining the security of, those data, except to the extent that those data need to be reviewed in connection with any legal claim, or any obligation under applicable law.
Once the periods in paragraphs (1), (2) and (3) above, each to the extent applicable, have concluded, we will either:
 permanently delete or destroy the relevant Personal Data; or
 anonymize the relevant Personal Data.
(N) Your legal rights
Summary – Your legal rights Subject to applicable law, you may have a number of rights, including: the right not to provide your Personal Data to us; the right of access to your Personal Data; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Data; the right to object to the Processing of your Personal Data; the right to have your Personal Data transferred to another Controller; the right to withdraw consent; and the right to lodge complaints with Data Protection Authorities. In some cases it will be necessary to provide evidence of your identity before we can give effect to these rights.
Subject to applicable law, you may have the following rights regarding the Processing of your Relevant Personal Data:
 the right not to provide your Personal Data to us (however, please note that we will be unable to provide you with the full benefit of our Sites, Apps, products, or services, if you do not provide us with your Personal Data – e.g., we might not be able to process your requests without the necessary details);
 the right to request access to, or copies of, your Relevant Personal Data, together with information regarding the nature, Processing and disclosure of those Relevant Personal Data;
 the right to request rectification of any inaccuracies in your Relevant Personal Data;
 the right to request, on legitimate grounds:
o erasure of your Relevant Personal Data; or
o restriction of Processing of your Relevant Personal Data;
 the right to have certain Relevant Personal Data transferred to another Controller, in a structured, commonly used and machine-readable format, to the extent applicable;
 where we Process your Relevant Personal Data on the basis of your consent, the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any Processing performed prior to the date on which we receive notice of such withdrawal, and does not prevent the Processing of your Personal Data in reliance upon any other available legal bases); and
 the right to lodge complaints regarding the Processing of your Relevant Personal Data with a Data Protection Authority (in particular, the Data Protection Authority of the EU Member State in which you live, or in which you work, or in which the alleged infringement occurred, each if applicable).
Subject to applicable law, you may also have the following additional rights regarding the Processing of your Relevant Personal Data:  the right to object, on grounds relating to your particular situation, to the Processing of your Relevant Personal Data by us or on our behalf; and  the right to object to the Processing of your Relevant Personal Data by us or on our behalf for direct marketing purposes.
This does not affect your statutory rights.
To exercise one or more of these rights, or to ask a question about these rights or any other provision of this Notice, or about our Processing of your Personal Data, please use the contact details provided in Section (R) below. Please note that:
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 in some cases it will be necessary to provide evidence of your identity before we can give effect to these rights; and
 where your request requires the establishment of additional facts (e.g., a determination of whether any Processing is non-compliant with applicable law) we will investigate your request reasonably promptly, before deciding what action to take.
(O) Cookies and similar technologies
Summary – Cookies and similar technologies We Process Personal Data by using Cookies and similar technologies. For more information, please see our Cookie Policy [N/A].
Please click here to review our Cookies Statement
(P) Terms of Use
Summary – Terms of Use Our Terms of Use [N/A] govern all use of our Sites, our Apps, and our services.
All use of our Sites, Apps, products, or services is subject to our Terms of Use [N/A]. We recommend that you review our Terms of Use regularly, in order to review any changes we might make from time to time.
(Q) Direct marketing
Summary – Direct marketing We Process Personal Data to contact you with information regarding Sites, Apps, products, or services that may be of interest to you. You may unsubscribe for free at any time.
We Process Personal Data to contact you via email, telephone, direct mail or other communication formats to provide you with information regarding Sites, Apps, products, or services that may be of interest to you. If we provide Sites, Apps, products, or services to you, we may send information to you regarding our Sites, Apps, products, or services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us, subject always to obtaining your prior opt-in consent to the extent required under applicable law.
You may unsubscribe from our promotional email list at any time by simply clicking on the unsubscribe link included in every promotional email we send. After you unsubscribe, we will not send you further promotional emails, but in some circumstances we will continue to contact you to the extent necessary for the purposes of any Sites, Apps, products, or services you have requested.
(R) Details of Controllers
Summary – Details of Controllers There are several Giant entities that act as Controllers for the purposes of this Privacy Notice.
For the purposes of this Notice, the relevant Controllers are:
Controller entity Contact details ●https://www.giant-bicycles.com ●support@iconum.com ●Giant RideControl E-bike App ●JeremyLin@giant.com.cn ●RideLife App ●RLservice@ridelife.com.tw ●NeosTrack App ●RideSync@giant.com.tw ●RideSync App ●RideSync@giant.com.tw
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●RideLink app ●JamieYarn@giant.com.tw
Alternatively, you may contact us using our online Contact Us form.
(S) Definitions
 “App” means any application made available by us (including where we make such applications available via third party stores or marketplaces, or by any other means).
 “Adequate Jurisdiction” means a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection for Personal Data.
 “Cookie” means a small file that is placed on your device when you visit a website (including our Sites). In this Notice, a reference to a “Cookie” includes analogous technologies such as web beacons and clear GIFs.
 “Controller” means the entity that decides how and why Personal Data are Processed. In many jurisdictions, the Controller has primary responsibility for complying with applicable data protection laws.
 “Data Protection Authority” means an independent public authority that is legally tasked with overseeing compliance with applicable data protection laws.
 “EEA” means the European Economic Area.
 “Personal Data” means information that is about any individual, or from which any individual is directly or indirectly identifiable, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.
 “Process”, “Processing” or “Processed” means anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
 “Processor” means any person or entity that Processes Personal Data on behalf of the Controller (other than employees of the Controller).
 “Profiling” means any form of automated Processing of Personal Data consisting of the use of Personal Data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
 “Relevant Personal Data” means Personal Data in respect of which we are the Controller.
 “Sensitive Personal Data” means Personal Data about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, any actual or alleged criminal offences or penalties, national identification number, or any other information that are deemed to be sensitive under applicable law.
 “Standard Contractual Clauses” means template transfer clauses adopted by the European Commission or adopted by a Data Protection Authority and approved by the European Commission.
 “Site” means any website operated, or maintained, by us or on our behalf.