The following limited warranty applies to all current Giant & Liv bicycles manufactured from 2012 onwards. For 2011 and older model bicycles, please consult your owner's manual or contact Giant or your Authorized Giant Retailer for the applicable warranty information.
Giant Bicycle, Inc., does not guarantee individual records of serial numbers. If there is a loss or theft, your personal records will be needed. Please make sure to keep your proof of purchase in case a warranty case needs to be registered.
Important: Please make note of the model name and serial number of your Giant bicycle.
Position of the frame serial number
You will find the frame number of your Giant bicycle on the seat tube, under the top tube, near the bottom bracket shell (crankset housing), on the underside of the bottom bracket shell or on the left rear dropout (rear hub).
In case of difficulties, check with your Authorized Giant Dealer to determine the location of the serial number on your bicycle. Keep your proof of purchase for reference; this record will also help you with any police investigation or insurance claim.
Required assembly when purchased
This warranty applies only to bicycles and framesets purchased new from an Authorized Giant Dealer and assembled by that dealer at the time of purchase.
Registration and extended warranty coverage
Starting August 1st, 2022, registered bicycles will received extended benefits as outlined below. A registered bicycle is defined as being registered online by the original owner within 90 days of the purchase date. You can register your bicycle on the Giant website.
Giant warrants for the original owner under limited conditions that the frame, rigid fork, original component parts, rider gear or service gear of each new Giant product (Giant, Liv, Momentum) including E-bikes and Giant brand framesets to be free from defects in material and workmanship for the below specified periods. This warranty applies only to bicycles, framesets and gear originally purchased new from, and assembled by, an Authorized Giant Dealer or Giant Group’s online webstores.