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- All bicycle related questions (fit, specifications, pricing, availability, technical, warranty)
- Items purchased through a dealership
- Order status for products purchased at a dealership
- Sponsorship
Only a limited number of Giant Retailers share stock with us. Unfortunately we do not have access to further stock information than what is available on our website. Click HERE for a list of dealers that do share stock. If your local retailer is not listed, please contact them directly with stock questions.
For specific questions regarding online items, online order information or technical product questions, as well as returns for items purchased online, fill out the form below and a customer service representative will contact you shortly. Giant Canada's hours of operation are weekdays 8:00am-5:00pm PST. For questions regarding our webstore policies, including our shipping and returns policies you can check out our online policies here.
ALL FRAME WARRANTIES MUST BE PROCESSED BY AN AUTHORIZED GIANT DEALER